I don't understand... I'm in trouble... If that happens, please contact us.

  • First, check out the Q&A!Concerns about living in Japan
    Work worries Q&A
  • Free consultation with JAC *Only within Japan0120220353Weekdays 9:00-17:30 Closed on weekends and holidays
    Feel free to send me a message
    • Facebook (Vietnamese)Vietnam
    • Facebook (Indonesian)Indonesia
  • FITS (Foundation for International Transfer of Skills and Knowledge in Construction) is available to answer your enquiries in your native language via telephone, fax or email.FITS Mother Tongue Consultation Hotline
  • Home
  • manual
  • Register for an account (JAC Members)
2024/11/29

Register for an account (JAC Members)

To be able to apply for exams and events using the "JAC Members" app, you must register for an account.

Account registration process

To register for an account on the smartphone app "JAC Members," follow the steps below.

If you change your smartphone model, reinstall the "JAC Members" app, or delete the app data, you will not be able to use the app unless you apply for a device change. For details, please see the link below.
Apply for a device change (JAC Members)

Step 1.
Display of "Account Application" screen

1-1. Launch "JAC Members"

Tap the "JAC Members" icon.
Open the "JAC Members" login screen.

Make sure you have "New Registration".

If you have forgotten your password, please check the link below.

Display the login screen

please confirm

If an account has already been created on the smartphone you are using to apply, "Account created" will be displayed.

    Log in Sign up
    Log in Create an account

If you already have an account, you will not be able to register a new account.
Please use the account you have already created.

1-2. Display "Account Application"

Tap the [New Registration] button on the login screen.
Click on "Account Application".

Login screen New registration Account application screen

Step 2.
Enter your information in the "Account Application"

2-1. Enter your email address and password

Please enter your email address and password.

① Email address and confirmation email address

Enter the email address of the person who will use this app.

②Password and confirmation password

★Rules (8 or more characters)
Includes a combination of two or more of the following:

  • ・Capital letters (ABC...)
  • ・English characters (abc...)
  • - Numbers (123...)
  • ・Symbols (~!@#$%^&*()-_+=|{}]['";?<>,.)
Enter your email address and password

2-2. Select "Interactions with foreign nationals Specified Skills"

Under "Interactions with Specified Skills foreign nationals," select "Specified Skills foreign nationals."

Relationship with Specified Skills foreign nationals

2-5. Take a photo of your face

"Take a photo of your face"Camera iconTap. An explanation of what you need to be careful of will be displayed. Read the explanation carefully. Tap the [Start shooting] button to take a photo.

*If there are any imperfections in the photo, such as your mouth being open or there being something in the background, your application will not be accepted. If you are unsure, please take a new photo.

Account application Take a photo of yourself

Flow of taking a face photo
(image)

  • ① Check the image of the face photo you want to take and tap "Next".
    顔写真撮影 はじめに1
  • ② Check the warning text and tap "Next".
    顔写真撮影 はじめに2
  • ③ Check the warnings and images, then tap "Next."
    顔写真撮影 はじめに3
  • ④ Check the warnings and images, then tap "Next."
    顔写真撮影 はじめに4
  • ⑤ Tap "Start shooting".
    顔写真撮影 はじめに5
  • ⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.
    Face photo taken by Liquid
  • ⑦ Tap the button to take a photo of your face.
    Face photo shooting Manual shooting
  • ⑧ Check the photograph of your face.
    Take a photo of your face Confirm your photo

① Check the image of the face photo you want to take and tap "Next".

② Check the warning text and tap "Next".

③ Check the warnings and images, then tap "Next."

④ Check the warnings and images, then tap "Next."

⑤ Tap "Start shooting".

⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.

⑦ Tap the button to take a photo of your face.

⑧ Check the photograph of your face.

On the "Confirm Face Photo" screen, check that the photo is clear. If it is clear, check each item and tap the [OK] button.

If there are any imperfections in the photo, such as your mouth being open or there being something in the background, your application will not be accepted. If you are unsure, please take a new photo.
Check your photo

Please take a photo where your face is clearly visible.

  1. A photo in which your face is clearly visible

    Good photo
    image

  2. Bad photo

    Bad photo
    image

Photos that meet any of the following criteria are not acceptable

  1. Masks, earphones, sunglasses

    Wearing a mask, earphones, sunglasses, etc. Glasses are good

  2. Mask on chin

    Mask on chin

  3. helmet

    Wearing a hat or helmet

  4. Out of focus

    Out of focus

  5. Take a photo without clothes on

    Take a photo without clothes on

  6. Take a photo of your face in the dark

    Take a photo of your face in the dark

  7. There are people and objects in the background.

    People or objects are visible in the background

  8. The face is turned to the side

    The face is turned to the side

2-6. Display the confirmation screen

Tap [Next]. A confirmation screen will appear.

Next Account application confirmation screen

Step 3.
Check the application details

3-1. Check the displayed content and photos

Scroll through the confirmation screen to make sure it's correct.
If it's correct, tap Next.

Account Application Next

Step 4.
Check the "Terms of Use"

4-1. Check the "Terms of Use"

Read the displayed terms of use.

If you agree to the terms, check the box for [I Agree] and tap [Next].

Check the terms of use

Step 5.
Check the "Privacy Policy"

5-1. Check the "Privacy Policy"

Read the displayed privacy policy.
*The privacy policy is provided based on the Japanese version and translated into various languages.

If you agree to the terms, check the box for [Agree] and tap [Apply].

The "Confirm Email Address" screen will be displayed.
Your account request has been successful.

After tapping [Apply], please complete STEP 6 below within 3 minutes.
*Please log in again after 3 minutes as it will time out. The email will be resent.
Check the privacy policy Verify your email address

Step 6.
Confirm the email address of "JAC Members"

6-1. Check if you have received an email from JAC and tap the link

Immediately check to see if you have received an email from JAC at the email address you entered in "2-1. Enter your information."
Tap the link in the email. The home screen will be displayed.
This completes the confirmation of the email addresses of "JAC Members."

Email address confirmation email Email address confirmation email Confirmation complete

Step 7.
Confirmation of account application results

7-1. Check the account application results

When you apply for an account, JAC will review and approve it.
It will take some time for your application to be approved, so please be patient.

Once your account is approved, your registration is complete. "News" will be displayed on the home screen.

Home screen Identity verification in progress Home screen Identity verified

Please check

If the following screen appears, there is a problem with the account information you registered.

  • 再登録を行ってください

  • If a screen appears asking you to re-register,

  • 却下の理由を確認してください

  • If you see a screen asking you to confirm the reason for rejection,