About JAC website multilingualization
The JAC website uses AI automatic translation (machine translation). Because it is machine translation, the translation may not always be accurate.
About the automatic translation (machine translation) function
- The website is automatically translated (machine translated) according to the language settings of the device you are using to view the website.
- To change the language, open the language selection panel from the Language button in the header and select the language.
- Some proper nouns may not be translated correctly.
- Some pages are not automatically translated. PDFs are not translated.
- Links to external sites will not be translated.
Note
- Please enable JavaScript when using this function.
- This function may not be available in some browsers or viewing environments.
We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
If you select "Easy Japanese," the sentences will be simple and will include furigana.
If you select "Add Hiragana", furigana will be added to the sentence.
You can select your native language and translate using "Language".
I don't understand... I'm in trouble... If that happens, please contact us.
- First, check out the Q&A!Concerns about living in Japan
Work worries Q&A - Free consultation with JAC *Only within JapanFeel free to send me a message
Weekdays 9:00-17:30 Closed on weekends and holidays
Vietnam
Indonesia
- FITS (Foundation for International Transfer of Skills and Knowledge in Construction) is available to answer your enquiries in your native language via telephone, fax or email.
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We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
If you select "Easy Japanese," the sentences will be simple and will include furigana.
If you select "Add Hiragana", furigana will be added to the sentence.
You can select your native language and translate using "Language".
Those taking the exam outside of Japan
Register for an account (JAC Members)
To be able to apply for exams and events using the "JAC Members" app, you must register for an account.
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iOS
Install on
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Android
Install on
Account registration process
To register for an account on the smartphone app "JAC Members," follow the steps below.
Apply for changes to device information (JAC Members)
Step 1.
Display of "Account Application" screen
1-1. Launch "JAC Members"
Tap the "JAC Members" icon.
Open the "JAC Members" login screen.
Make sure you have "New Registration".
please confirm
When "Account created" is displayedIf an account has already been created on the smartphone you are using to apply, "Account created" will be displayed.
If you already have an account, you will not be able to register a new account.
Please use the account you have already created.
● Forgot your password?
⇒Please check "I forgot the password I registered in the "JAC Members" app."
I forgot the password I registered for the "JAC Members" app.
1-2. Display "Account Application"
Tap the [New Registration] button on the login screen.
Click on "Account Application".
Step 2.
Enter your information in the "Account Application"
2-1. Enter your email address and password
Please enter your email address and password.
Enter the email address of the person who will use this app.
②Password and confirmation password★Rules (8 or more characters)
Includes a combination of two or more of the following:
- ・Capital letters (ABC...)
- ・English characters (abc...)
- - Numbers (123...)
- ・Symbols (~!@#$%^&*()-_+=|{}]['";?<>,.)
2-2. Select "Interactions with foreign nationals Specified Skills"
Under "Interactions with Specified Skills foreign nationals," select "Specified Skills foreign nationals."
2-3. Take a photo of your residence card
*If you do not have a residence card, please see "2-4. Taking a photo of an identification document other than your residence card."
2-4. Take a photo of an ID card other than your residence card
Flow of taking a photo of your residence card
"We will take a photo of your residence card."
Tap and take a photo of your residence card.
*If there are any defects in the photo, such as the characters on the ID being illegible, your application will not be accepted. If you are unsure, please take another photo.
- ① Tap
- ② Check the image and tap "Next".
- ③ Check the warning text and tap "Start shooting."
- ④ Adjust the size of your residence card and take the photo when the frame turns blue.
- ⑤ There are three check items to ensure that the photo of your residence card is taken correctly.
- ⑥ If you are happy with the settings, check all three boxes and tap "OK".
① Tap
② Check the image and tap "Next".
③ Check the warning text and tap "Start shooting."
④ Adjust the size of your residence card and take the photo when the frame turns blue.
⑤ There are three check items to ensure that the photo of your residence card is taken correctly.
⑥ If you are happy with the settings, check all three boxes and tap "OK".
2-4. Take a photo of an ID card other than your residence card
Under "Take a photo of your residence card," tap "Here" under "If you don't have a residence card, click here" to display the screen for using identification other than a residence card.
*If there are any defects in the photo, such as the characters on the ID being illegible, your application will not be accepted. If you are unsure, please take another photo.
*If you have taken a photo of your residence card in "2-3. Taking a photo of your ID (for those who have a residence card)", please proceed to "2-5. Taking a photo of your face" from the link below.
2-5. Take a photo of your face
Enter your name, date of birth, and nationality
Enter your name.
Example: JOHN SMITH
Select the date of birth from the calendar that appears.
③ NationalityChoose your nationality.
If you use a passport
Under "Take a photo of your ID" check "Passport."
"Passport photo will be taken"Tap to take a photo of your passport.
Take the following photo:
● Take photos A and B according to the instructions.
● If there is no "anamoji" on the A or B pages of your passport, you will also need to take a photo of page C.
A page with your name on it
Page with the residence period renewal permission sticker attached
[For right page]
[For left page]
A photo showing that A and B are pages of the same passport
*If there is pseudonym on both page A and page B, photo C is not necessary.
[If B is the right page]
Take a photo of your entire passport so that pages A and B fit into one photograph.
[If B is the left page]
If pages A and B are on the left side, please fold the document so that the "Residence Period Renewal Sticker" is visible before taking the photo.
Good photo
Bad photo
The process of taking a passport photo
Taking a photo of A
- ① The first oneTap
- ② Check the warning text and tap "Start shooting."
- ③ Take a photo of the page with your name on it.
- Check the photos you have taken.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
① The first oneTap
② Check the warning text and tap "Start shooting."
③ Take a photo of the page with your name on it.
Check the photos you have taken.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
Taking a photo of B
- ⑤ SecondTap
- ⑥ Check the warning message and tap "Start shooting."
- ⑦ Take a photo of the page with the “Residence Period Renewal Permission Sticker” attached.
- ⑧ Check the photos you have taken.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
⑤ SecondTap
⑥ Check the warning message and tap "Start shooting."
⑦ Take a photo of the page with the “Residence Period Renewal Permission Sticker” attached.
⑧ Check the photos you have taken.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
Taking a photo of C
If there is an "anamoji" on both page A and page B, photo C is not necessary.
If you do not have an "anamoji", please take a photo that shows that A and B are the same passport.
- ⑨ The thirdTap
- 10. Check the warning message and tap "Start shooting."
- ⑪ Take a photo so that both the page with your name and the page with the “Residence Period Renewal Permission Sticker” are visible.
- ⑫ Check the photos you took.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
⑨ The thirdTap
10. Check the warning message and tap "Start shooting."
⑪ Take a photo so that both the page with your name and the page with the “Residence Period Renewal Permission Sticker” are visible.
⑫ Check the photos you took.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
This completes the passport photo shoot.
You will return to the first screen.
Once your photo fits in all three frames, your passport photo shoot is complete.
Tap "Next" below the three photos.
If you use other ID
Under "Photo of ID" select "Other"Tap
Take a photo of your face and the front and back of a card or other official ID.
<Government-issued identification>
- ・Resident Identification Card with a photo, such as Japan's My Number Card
- ・Student Card
- ・Driver's License
Please refer to the "Passport photo shoot process" above for the process.
Good photo
Bad photo
2-5. Take a photo of your face
"Take a photo of your face"
Tap. An explanation of what you need to be careful of will be displayed. Read the explanation carefully. Tap the [Start shooting] button to take a photo.
*If there are any imperfections in the photo, such as your mouth being open or there being something in the background, your application will not be accepted. If you are unsure, please take a new photo.
Flow of taking a face photo
(image)
- ① Check the image of the face photo you want to take and tap "Next".
- ② Check the warning text and tap "Next".
- ③ Check the warnings and images, then tap "Next."
- ④ Check the warnings and images, then tap "Next."
- ⑤ Tap "Start shooting".
- ⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.
- ⑦ Tap the button to take a photo of your face.
- ⑧ Check the photograph of your face.
① Check the image of the face photo you want to take and tap "Next".
② Check the warning text and tap "Next".
③ Check the warnings and images, then tap "Next."
④ Check the warnings and images, then tap "Next."
⑤ Tap "Start shooting".
⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.
⑦ Tap the button to take a photo of your face.
⑧ Check the photograph of your face.
On the "Confirm Face Photo" screen, check that the photo is clear. If it is clear, check each item and tap the [OK] button.
Good photo
image
Bad photo
image
Wearing a mask, earphones, sunglasses, etc. Glasses are good 
Mask on chin 
Wearing a hat or helmet 
Out of focus 
Take a photo without clothes on 
Take a photo of your face in the dark 
People or objects are visible in the background 
The face is turned to the side
2-6. Display the confirmation screen
Tap [Next]. A confirmation screen will appear.
Step 3.
Check the application details
3-1. Check the displayed content and photos
Scroll through the confirmation screen to make sure it's correct.
If it's correct, tap Next.
Step 4.
Check the "Terms of Use"
4-1. Check the "Terms of Use"
Read the displayed terms of use.
If you agree to the terms, check the box for [I Agree] and tap [Next].
Step 5.
Check the "Privacy Policy"
5-1. Check the "Privacy Policy"
Read the displayed privacy policy.
*The privacy policy is provided based on the Japanese version and translated into various languages.
If you agree to the terms, check the box for [Agree] and tap [Apply].
The "Confirm Email Address" screen will be displayed.
Your account request has been successful.
*Please log in again after 3 minutes as it will time out. The email will be resent.
Step 6.
Confirm the email address of "JAC Members"
6-1. Check if you have received an email from JAC and tap the link
Immediately check to see if you have received an email from JAC at the email address you entered in "2-1. Enter your information."
Tap the link in the email. The home screen shown on the right will be displayed.
This completes the confirmation of the email addresses of "JAC Members."
Step 7.
Confirmation of account application results
7-1. Check the account application results
When you apply for an account, JAC will review and approve it.
It will take some time for your application to be approved, so please be patient.
Once your account is approved, your registration is complete. "News" will be displayed on the home screen.
Please check
If the following screen appears, there is a problem with the account information you registered.
- If a screen appears asking you to re-register,
Please check the message and re-register.
- If you see a screen asking you to confirm the reason for rejection,
Please check the rejection reason in the message.
Frequently Asked Questions (FAQ)
- I want to install the "JAC Members" app. Where can I get it?
- I forgot the password I registered for "JAC Members."
- I got a new smartphone. Can I use it as is?
- How do I send a message to JAC using the "JAC Members" app?
- I don't have a passport. I changed my smartphone, so can I apply for a change of device information?
- How do I delete my account?
- How can I receive a certificate for an exam I took outside of Japan?
- How can I get a certificate of passing the exam I took in Japan?
- A "Supported version change notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I don't know where the files I downloaded from "My Page" are saved?
*App Store and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
*Google Play and the Google Play logo are trademarks of Google LLC.
JAC Members App
User Manual
Account registration and basic operations
Apply for the event
Take The Specified Skills Evaluation Exam (within Japan)
- [Attention] For those taking The Specified Skills Evaluation Exam in Japan
- Register for the exam
- Cancel your exam registration
- Receive exam results and certificates for exams taken after January 2025 through the "JAC Members" app
- Check your exam results and certificates for exams taken before December 2024 on "My Page"