About JAC website multilingualization
The JAC website uses AI automatic translation (machine translation). Because it is machine translation, the translation may not always be accurate.
About the automatic translation (machine translation) function
- The website is automatically translated (machine translated) according to the language settings of the device you are using to view the website.
- To change the language, open the language selection panel from the Language button in the header and select the language.
- Some proper nouns may not be translated correctly.
- Some pages are not automatically translated. PDFs are not translated.
- Links to external sites will not be translated.
Note
- Please enable JavaScript when using this function.
- This function may not be available in some browsers or viewing environments.
We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
If you select "Easy Japanese," the sentences will be simple and will include furigana.
If you select "Add Hiragana", furigana will be added to the sentence.
You can select your native language and translate using "Language".
I don't understand... I'm in trouble... If that happens, please contact us.
- First, check out the Q&A!Concerns about living in Japan
Work worries Q&A - Free consultation with JAC *Only within JapanFeel free to send me a message
Weekdays 9:00-17:30 Closed on weekends and holidays
Vietnam
Indonesia
- FITS (Foundation for International Transfer of Skills and Knowledge in Construction) is available to answer your enquiries in your native language via telephone, fax or email.
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We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
If you select "Easy Japanese," the sentences will be simple and will include furigana.
If you select "Add Hiragana", furigana will be added to the sentence.
You can select your native language and translate using "Language".
Those taking the exam outside of Japan
Delete your account (JAC Members)
To delete your account on the "JAC Members" app, you must apply for account deletion.
Once you apply, it will be removed if your application is approved.
*If you have any exams or events currently being applied for, you cannot delete your account.
Please cancel any exams or events you have registered for before applying to delete your account.
Cancel your exam application (JAC Members)
Cancel your event application (JAC Members)
How to delete your account
Step 1.
View "Account deletion request"
1-1. Display the login screen
Launch the "JAC Members" app.
1-2. Display the "Home" screen
Log in with your registered email address and password.
The Home screen will be displayed.
If you have forgotten your password, please check the link below.
1-3. Tap the menu in the upper left
Tap the menu icon. The menu list will appear.
1-4. Display the "Account Deletion Request" screen
Tap "Delete Account" from the menu. The "Account Deletion Request" screen will be displayed.
Step 2.
Request for account deletion
2-1. Tap [Request account deletion]
Tap [Apply for account deletion] on the "Account Deletion Request" screen.
To cancel deletion, tap the x in the upper left.
Download it and save it on your smartphone.
Any previous messages will also be deleted.
2-2. Account deletion request completed
Tap [OK] on the "Confirm Account Deletion" screen. Your account deletion request is now complete.
If you want to cancel the deletion, tap [Close] on "Confirm Account Deletion" and then tap the x in the upper left corner of the screen.
Once your "Account Deletion Request" has been sent to JAC, a message will be displayed confirming your request has been accepted.
Step 3. Confirm the application results
3-1. Check the application results
The result of your application will be sent to you via message. Please check the message in the app.
(It may take some time for the application results to be released.)
If approved, you will be automatically logged out after a short while.
*If you have any exams or events currently being applied for, you cannot delete your account.
Please cancel any exams or events you have registered for before applying to delete your account.
Cancel your exam application (JAC Members)
Cancel your event application (JAC Members)
Frequently Asked Questions (FAQ)
- I want to install the "JAC Members" app. Where can I get it?
- I forgot the password I registered for "JAC Members."
- I got a new smartphone. Can I use it as is?
- How do I send a message to JAC using the "JAC Members" app?
- I don't have a passport. I changed my smartphone, so can I apply for a change of device information?
- How do I delete my account?
- How can I receive a certificate for an exam I took outside of Japan?
- How can I get a certificate of passing the exam I took in Japan?
- A "Supported version change notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I don't know where the files I downloaded from "My Page" are saved?
JAC Members App
User Manual
Account registration and basic operations
Apply for the event
Take The Specified Skills Evaluation Exam (within Japan)
- [Attention] For those taking The Specified Skills Evaluation Exam in Japan
- Register for the exam
- Cancel your exam registration
- Receive exam results and certificates for exams taken after January 2025 through the "JAC Members" app
- Check your exam results and certificates for exams taken before December 2024 on "My Page"