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  • Reissue a The Specified Skills Evaluation Exam pass certificate taken in Japan
JAC Members Release Date: 2025/11/27

Reissue a The Specified Skills Evaluation Exam pass certificate taken in Japan

Certificates issued through the "JAC Members" app can be reissued only once for each category.
For example, a person who passes the exam in the fields of "civil engineering" and "architecture" can reissue the certificate once in each of the fields of "civil engineering" and "architecture".
*Exams held on or after December 1, 2025 are eligible.
Please refer to the link below for how to issue a certificate of passing an exam held between November 30, 2025.

How do I reissue my exam certificate?
*If you have a certificate of acceptance that is awaiting issuance at this time, you will not be able to issue the next certificate until the certificate is issued or rejected.
*If you want to issue a certificate of acceptance in another field after issuing a certificate once, please check the link below.

Apply for a The Specified Skills Evaluation Exam pass certificate taken in Japan

The process for reissuing a certificate

If you would like to reissue your certificate using the "JAC Members" app, please apply using the steps below.
The certificate for the same subject can be reissued only if:Just onceis.
This is only permitted in cases of unavoidable reasons, such as losing your certificate due to a natural disaster.
Please download your certificate as soon as possible after it is issued and keep it safe.

Step 1.
Display the certificate reissue screen

1-1. Display the "Domestic Exam Certificate Issuance Application" screen

Tap "Domestic Certificate of Passing" from the menu at the bottom of the home screen.

The "Apply for a domestic examination certificate" screen will open.

If you are unable to apply and a dialog box appears stating "You cannot make a new application because the following applications have already been submitted," please check the frequently asked questions below.

Click here for frequently asked questions

Home screen Certificate application Domestic exam certificate application screen

1-2. Display the certificate reissue screen

Tap "If you want to reissue your the pass certificate".

The screen for reissuing the certificate will open.

If you want to reissue the pass certificate, click here. Certificate reissue screen

Step 2.
Enter your information

2-1. Enter your information in the "Certificate of Exam Application"

Please enter the information for the exam you passed, such as the "Confirmation Letter" issued by Prometric.
*Certificates can only be reissued once for the same exam area.

① Prometric ID

Please enter the ID issued by Prometric.
Example) prm123456

② Examination number

Please enter your exam number.
Example: JP99000001

③ Examination location

Please enter your exam location.
Example: Nishi-Shinjuku/Tokyo Metropolitan Government Building

④ Exam date

Please select the date on the calendar that you took the exam.

⑤ Select the test category

Please select the category of exam you have passed.

⑥ If you do not have a residence card, click here

If you do not have a residence card, please tap here.

Re-apply for certificate of passing Enter information
⑥ Those who selected "Those who do not have a residence card at the time of the exam" in "Identification documents held"
Enter your information
⑦ Gender

Choose your gender.

⑧ Status of residence at the time of taking the exam

Select Designated Activities or Short Stay.

Enter your information
⑧ Those who have selected "Designated Activities" in the "Status of Residence at the time of examination"
⑨ Address at the time of the exam

Select the prefecture in which you lived at the time of taking the exam.

⑩ Address at time of examination (cont.)

Enter the address where you lived at the time of the test.
(Example: Room 201, Maison Shinagawa, 1-1-2, Minato-ku)

Enter your information
⑧ Those who selected "Temporary Visitor" as their "Status of Residence at the time of the examination"
⑪ Address at the time of taking the exam

Enter the address outside of Japan where you were living at the time of the exam.

Enter your information

2-3. Take a photo of your face

"Take a photo of your face"Camera iconTap. An explanation of what you need to be careful of will be displayed. Read the explanation carefully. Tap the [Start shooting] button to take a photo.

*If there are any imperfections in the photo, such as your mouth being open or there being something in the background, your application will not be accepted. If you are unsure, please take a new photo.

The photo will be used on the certificate
Account application Take a photo of yourself

Flow of taking a face photo
(image)

  • ① Check the image of the face photo you want to take and tap "Next".
    顔写真撮影 はじめに1
  • ② Check the warning text and tap "Next".
    顔写真撮影 はじめに2
  • ③ Check the warnings and images, then tap "Next."
    顔写真撮影 はじめに3
  • ④ Check the warnings and images, then tap "Next."
    顔写真撮影 はじめに4
  • ⑤ Tap "Start shooting".
    顔写真撮影 はじめに5
  • ⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.
    Face photo taken by Liquid
  • ⑦ Tap the button to take a photo of your face.
    Face photo shooting Manual shooting
  • ⑧ Check the photograph of your face.
    Take a photo of your face Confirm your photo

① Check the image of the face photo you want to take and tap "Next".

② Check the warning text and tap "Next".

③ Check the warnings and images, then tap "Next."

④ Check the warnings and images, then tap "Next."

⑤ Tap "Start shooting".

⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.

⑦ Tap the button to take a photo of your face.

⑧ Check the photograph of your face.

On the "Confirm Face Photo" screen, check that the photo is clear. If it is clear, check each item and tap the [OK] button.

If there are any imperfections in the photo, such as your mouth being open or there being something in the background, your application will not be accepted. If you are unsure, please take a new photo.
Check your photo

Please take a photo where your face is clearly visible.

  1. A photo in which your face is clearly visible

    Good photo
    image

  2. Bad photo

    Bad photo
    image

Photos that meet any of the following criteria are not acceptable

  1. Masks, earphones, sunglasses

    Wearing a mask, earphones, sunglasses, etc. Glasses are good

  2. Mask on chin

    Mask on chin

  3. helmet

    Wearing a hat or helmet

  4. Out of focus

    Out of focus

  5. Take a photo without clothes on

    Take a photo without clothes on

  6. Take a photo of your face in the dark

    Take a photo of your face in the dark

  7. There are people and objects in the background.

    People or objects are visible in the background

  8. The face is turned to the side

    The face is turned to the side

2-4. Enter other information (person who took a photo of their residence card with their ID)

Those who have a status of residence of "Specified Skills" or "Technical Intern Training" at the time of taking the exam
① Occupation

Select the occupation you wish to take the exam for.

Enter your information
Those who have a status of residence of "Specified Skills" at the time of taking the exam and whose occupation at the time of the examination is "civil engineering", "architecture", or "Infrastructure Facilities equipment".
② Since when have you been working in Japan?

Select the year and month.

③How long have you been working at a construction site in Japan?

Select the year and month.

(4) Since when have you been working as a Specified Skills in the construction sector?

Select the year and month.

Enter your information

2-5. Enter other information (common)

Experience working at a construction site in Japan
① Work experience at a construction site in Japan

If you have never worked on a construction site in Japan, choose "none". After passing, you will receive "Safety and Health Education" for free (0 yen).

Enter your information
Contact from JAC
② Contact from JAC

If you select "OK to send," you will receive emails with event information, etc.

Enter your information

2-6. Enter the information of the exam you passed

① First issue date

Select the date you received your first certificate.
If you don't know the exact date, enter an approximation.
Example: If you receive your certificate around July 2023
→Select "2023/07/01".

② Reason for reissue

Please enter the reason why you would like your certificate reissued.

Enter the date of the first issue and the reason for reissue

2-7. Display the confirmation screen

Tap [Next] to display the confirmation screen.

Next Overseas Exam Certificate Application Confirmation Screen

Step 3.
Check the details and apply

3-1. Check the displayed details and apply

Scroll through the confirmation screen to review your entries.

If the details are correct, tap [Apply].
If you want to change the content, tap [Back].

If your application is successful, you will be returned to the home screen.

If you are unable to apply and a dialog box appears stating "You cannot make a new application because the following applications have already been submitted," please check the frequently asked questions below.

Click here for frequently asked questions

Confirmation screen Apply Home screen

Step 4.
The reissue application is completed.

4-1. Confirm the message that your application for certificate issuance has been accepted

Once your application for a certificate of passing has been successfully accepted, you will receive a message in the app's message list informing you that your application for a reissued certificate has been accepted.

This completes the application for reissue of the certificate.
Please wait a while until the certificate is issued.

*If you have previously reissued a certificate for the same exam subject,Even just onceIf you have already taken the exam, your certificate will not be reissued.
(For example, if you have previously had a civil engineering exam certificate reissued, you cannot have a civil engineering exam certificate reissued.)
Message list Message details: Application for certificate issuance accepted

Step 5.
Receive a certificate of completion

5-1. Certificate of passing is reissued

Once your certificate has been issued, you will receive a message informing you of this in the app's message list.

Open the message and download the certificate.

Please check the link below to see where the downloaded PDF file will be saved.
What should I do if I don't know where the files downloaded using the "JAC Members" app are saved?

If the downloaded PDF file does not open when you click on it, please check the link below.
When you can't open a downloaded PDF

Message list Notification of certificate issuance Message details Certificate of passing