About JAC website multilingualization
The JAC website uses AI automatic translation (machine translation). Because it is machine translation, the translation may not always be accurate.
About the automatic translation (machine translation) function
- The website is automatically translated (machine translated) according to the language settings of the device you are using to view the website.
- To change the language, open the language selection panel from the Language button in the header and select the language.
- Some proper nouns may not be translated correctly.
- Some pages are not automatically translated. PDFs are not translated.
- Links to external sites will not be translated.
Note
- Please enable JavaScript when using this function.
- This function may not be available in some browsers or viewing environments.
We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
If you choose "Plain Japanese", it will be a simple sentence and a phonetic.
If you select "Attach hiragana", you will add furigana to your sentence.
You can select your native language in "Language" to translate it.
I don't understand... I'm in trouble... If that happens, please contact us.
- First, check out the Q&A!Concerns about living in Japan
Work worries Q&A - Free consultation with JAC *Only within Japan
Weekdays 9:00-17:30 Closed on weekends and holidays - FITS (Foundation for International Transfer of Skills and Knowledge in Construction) is available to answer your enquiries in your native language via telephone, fax or email.
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We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
If you choose "Plain Japanese", it will be a simple sentence and a phonetic.
If you select "Attach hiragana", you will add furigana to your sentence.
You can select your native language in "Language" to translate it.
Those taking the exam outside of Japan
★A blog for foreigners working in Japan★
Those taking the exam outside of Japan
Release date: 2025/11/27
Reissue a The Specified Skills Evaluation Exam pass certificate taken in Japan
Certificates issued through the "JAC Members" app can only be reissued once per category.
For example, those who pass the exams for the 'Civil Engineering' and 'Architecture' categories can reissue their certificates once for each category.
* Exams taken on or after January 1, 2025 are eligible.
For information on how to issue a certificate of passing the exam taken by December 31, 2024, please check the link below.
Please tell me how to reissue the certificate of passing the exam.
* If you currently have a certificate pending issuance, you cannot proceed to the next certificate issuance process until it is issued or rejected.
※ If you wish to issue a certificate for a different category after issuing your certificate, please check the link below.
Apply for the certificate of passing the The Specified Skills Evaluation Exam exam taken in Japan
Applications can be completed starting the day after the exam date.
The process for reissuing a certificate
This is only permitted in cases of unavoidable reasons, such as losing your certificate due to a natural disaster.
Step 1.
Display the certificate reissue screen
1-1. Display the "Domestic Exam Certificate Issuance Application" screen
Tap "Domestic Certificate of Passing" from the menu at the bottom of the home screen.
The "Apply for a domestic examination certificate" screen will open.
What should I do if I am unable to submit an application and a dialog box appears stating "You cannot submit a new application because you have already applied for the following."?
1-2. Display the certificate reissue screen
Tap "If you want to reissue your the pass certificate".
The screen for reissuing the certificate will open.
Step 2.
Enter your information
2-1. Enter your information in the "Certificate of Exam Application"
Please enter the information for the exam you passed, such as the "Confirmation Letter" issued by Prometric.
*Certificates can only be reissued once for the same exam category.
The information you need to enter will vary depending on when you took the exam.
If you took the exam between January 1st and November 30th, 2025, please select the tab on the left to check the details.
If you took the exam between January 1, 2025 and November 30, 2025, please be sure to enter the following values.
JP9999999 I copied it.
* "JP" + the half-width numeral "9" for 7 characters
If you took the exam between January 1, 2025 and November 30, 2025, please be sure to enter the following values.
88888888 I copied it.
* Use the half-width numeral "8" eight times
Please select your test location.
④ Exam dateIf you took the exam between January 1, 2025 and November 30, 2025, please be sure to select "December 1, 2025".
December 1, 2025
*This is not the actual exam date.
Please select the category of the exam you passed.
⑥ If you do not have a residence card, click hereIf you do not have a residence card, please tap here.
Enter your information
⑦ GenderPlease select your gender.
⑧ Status of residence at the time of taking the examPlease select "Designated Activities" or "Short-term Stay."
Please select the prefecture where you lived at the time of the exam.
⑩ Address at time of examination (cont.)Enter the address where you lived at the time of the test.
(Example: Room 201, Maison Shinagawa, 1-1-2, Minato-ku)
Enter the address outside of Japan where you were living at the time of the exam.
Please enter the ID issued by Prometric using half-width capital letters "JP" + 7 half-width numbers.
Example: JP1234567
Please enter your examination number using 8 digits.
Example: 12345678
Please select your test location.
④ Exam datePlease select the date you took the exam on the calendar.
You can begin the application process from the day after the exam.
Please select the category of the exam you passed.
⑥ If you do not have a residence card, click hereIf you do not have a residence card, please tap here.
Enter your information
⑦ GenderPlease select your gender.
⑧ Status of residence at the time of taking the examPlease select "Designated Activities" or "Short-term Stay."
Please select the prefecture where you lived at the time of the exam.
⑩ Address at time of examination (cont.)Enter the address where you lived at the time of the test.
(Example: Room 201, Maison Shinagawa, 1-1-2, Minato-ku)
Enter the address outside of Japan where you were living at the time of the exam.
2-2. Take a photo of your ID
2-1.⑥ If you selected "If you have a residence card at the time of the exam" in "Identification document you have," we will take a photo of your residence card.
When using a residence card
"We will take a photo of your residence card."
Tap and take a photo of your residence card.
*If there are any defects in the photo, such as the characters on the ID being illegible, your application will not be accepted. If you are unsure, please take another photo.
- ① Tap
- ② Check the image and tap "Next".
- ③ Check the warning text and tap "Start shooting."
- ④ Adjust the size of your residence card and take the photo when the frame turns blue.
- ⑤ There are three check items to ensure that the photo of your residence card is taken correctly.
- ⑥ If you are happy with the settings, check all three boxes and tap "OK".
① Tap
② Check the image and tap "Next".
③ Check the warning text and tap "Start shooting."
④ Adjust the size of your residence card and take the photo when the frame turns blue.
⑤ There are three check items to ensure that the photo of your residence card is taken correctly.
⑥ If you are happy with the settings, check all three boxes and tap "OK".
If you use a passport
Under "Take a photo of your residence card," tap "Here" under "If you don't have a residence card, click here" to display the screen for using identification other than a residence card.
"Passport photo will be taken"Tap to take a photo of your passport.
*If there are any defects in the photo, such as the characters on the ID being illegible, your application will not be accepted. If you are unsure, please take another photo.
*If you have already taken a photo of your residence card, please proceed to "2-3. Take a photo of your face" from the link below.
2-3. Take a photo of your face
Take the following photo:
● Take all photos A, B, and C according to the instructions.
A page with your name on it
Pages with sticker for extension of period of stay or landing permission sticker
[For right page]
[For left page]
A photo showing that A and B are pages of the same passport
[If B is the right page]
Take a photo of your entire passport so that pages A and B fit into one photograph.
[If B is the left page]
If pages A and B are on the left, fold the page so that the sticker on page B is visible before taking the photo.
Good photo
Bad photo
The process of taking a passport photo
Taking a photo of A
- ① The first oneTap
- ② Check the warning text and tap "Next".
- ③ Check the warning text and tap "Start shooting."
- ④ Take a photo of the page with your name on it.
- ⑤ Check the photos you took.
Once you have completed the checkboxes, check them. Once you have checked all three, tap "OK."
If you have not checked any of the items, tap "Take Again" and take the photo again.
① The first oneTap
② Check the warning text and tap "Next".
③ Check the warning text and tap "Start shooting."
④ Take a photo of the page with your name on it.
⑤ Check the photos you took.
Once you have completed the checkboxes, check them. Once you have checked all three, tap "OK."
If you have not checked any of the items, tap "Take Again" and take the photo again.
Taking a photo of B
- ⑥ SecondTap
- ⑦ Check the warning and tap "Next".
- ⑧ Check the warning and tap "Start shooting."
- (9) Take a picture of the page with "sticker for extension of period of stay" or "landing permission sticker" affixed to it.
If you select "Designated Activities" in the "Status of Residence at the Time of Examination", please take a photo of the page with "sticker for extension of period of stay" that shows that you were residing in the Japan at the time of the examination.
If you select "Short-term Stay" in the "Status of Residence at the Time of Examination"
Please take a photo of the page with "landing permission sticker" that shows that you were in Japan at the time of the exam.
- ⑩ Check the photos you have taken.
Once you have completed the checkboxes, check them. Once you have checked all three, tap "OK."
If you have not checked any of the items, tap "Take Again" and take the photo again.
⑥ SecondTap
⑦ Check the warning and tap "Next".
⑧ Check the warning and tap "Start shooting."
(9) Take a picture of the page with "sticker for extension of period of stay" or "landing permission sticker" affixed to it.
If you select "Designated Activities" in the "Status of Residence at the Time of Examination", please take a photo of the page with "sticker for extension of period of stay" that shows that you were residing in the Japan at the time of the examination. If you select "Short-term Stay" in the "Status of Residence at the Time of Examination"
Please take a picture of the page with "landing permission sticker" that shows that you were in Japan at the time of the exam.
⑩ Check the photos you have taken.
Once you have completed the checkboxes, check them. Once you have checked all three, tap "OK."
If you have not checked any of the items, tap "Take Again" and take the photo again.
Taking a photo of C
- ⑪ The thirdTap
- ⑫ Check the warning and tap "Next."
- ⑬ Check the warning and tap "Start shooting."
- ⑭ Take a picture so that both the page with your name and the page with "sticker for extension of period of stay" or "landing permission sticker" are pasted on it.
- ⑮ Check the photos you have taken.
Once you have completed the checkboxes, check them. Once you have checked all three, tap "OK."
If you have not checked any of the items, tap "Take Again" and take the photo again.
⑪ The thirdTap
⑫ Check the warning and tap "Next."
⑬ Check the warning and tap "Start shooting."
⑭ Take a picture so that both the page with your name and the page with "sticker for extension of period of stay" or "landing permission sticker" are pasted on it.
⑮ Check the photos you have taken.
Once you have completed the checkboxes, check them. Once you have checked all three, tap "OK."
If you have not checked any of the items, tap "Take Again" and take the photo again.
This completes the passport photo shoot.
You will return to the first screen.
Once your photo fits in all three frames, your passport photo shoot is complete.
2-3. Take a photo of your face
"Take a photo of your face"
Tap. An explanation of what you need to be careful of will be displayed. Read the explanation carefully. Tap the [Start shooting] button to take a photo.
*If there are any imperfections in the photo, such as your mouth being open or there being something in the background, your application will not be accepted. If you are unsure, please take a new photo.
Flow of taking a face photo
(image)
- ① Check the image of the face photo you want to take and tap "Next".
- ② Check the warning text and tap "Next".
- ③ Check the warnings and images, then tap "Next."
- ④ Check the warnings and images, then tap "Next."
- ⑤ Tap "Start shooting".
- ⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.
- ⑦ Tap the button to take a photo of your face.
- ⑧ Check the photograph of your face.
① Check the image of the face photo you want to take and tap "Next".
② Check the warning text and tap "Next".
③ Check the warnings and images, then tap "Next."
④ Check the warnings and images, then tap "Next."
⑤ Tap "Start shooting".
⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.
⑦ Tap the button to take a photo of your face.
⑧ Check the photograph of your face.
On the "Confirm Face Photo" screen, check that the photo is clear. If it is clear, check each item and tap the [OK] button.
Good photo
image
Bad photo
image
Wearing a mask, earphones, sunglasses, etc. Glasses are good 
Mask on chin 
Wearing a hat or helmet 
Out of focus 
Take a photo without clothes on 
Take a photo of your face in the dark 
People or objects are visible in the background 
The face is turned to the side
2-4. Enter other information (person who took a photo of their residence card with their ID)
Please select the job category you wish to apply for.
Please select the year and month.
③How long have you been working at a construction site in Japan?Please select the year and month.
(4) Since when have you been working as a Specified Skills in the construction sector?Please select the year and month.
2-5. Enter other information (common)
Experience working at a construction site in Japan
① Work experience at a construction site in JapanIf you have never worked at a construction site in Japan, please select "None." After passing, you can take the "Safety and Health Education" for free (0 yen).
Contact from JAC
② Contact from JACIf you select "OK to send," you will receive emails with event information, etc.
2-6. Enter the information of the exam you passed
If you took the exam between January 1, 2025 and November 30, 2025, please be sure to select one of the following values.
December 1, 2025
*This is not the actual exam date.
If you took the exam between January 1, 2025 and November 30, 2025, please be sure to fill in the following two items.
Reasons why reissuance is necessary
Actual exam date
example)
Because I lost my certificate of passing the exam in the earthquake.
The exam date is May 15, 2025.
Please select the date you received your certificate of passing the exam for the first time.
If you don't know the exact date, enter an approximate date.
Example: If you receive your certificate of passing around February 2026
→Please select "2026/02/01".
Please enter the reason why you would like your certificate reissued.
example)
Because I lost my certificate of passing the exam in the earthquake.
2-7. Display the confirmation screen
Tap [Next] to display the confirmation screen.
Step 3.
Check the details and apply
3-1. Check the displayed details and apply
Scroll through the confirmation screen to review your entries.
If the details are correct, tap [Apply].
If you want to change the content, tap [Back].
If your application is successful, you will be returned to the home screen.
What should I do if I am unable to submit an application and a dialog box appears stating "You cannot submit a new application because you have already applied for the following."?
Step 4.
The reissue application is completed.
4-1. Confirm the message that your application for certificate issuance has been accepted
Once your application for a certificate of passing has been successfully accepted, you will receive a message in the app's message list informing you that your application for a reissued certificate has been accepted.
This completes the application for reissue of the certificate.
Please wait a while until the certificate is issued.
(For example, if you have previously had a civil engineering exam certificate reissued, you cannot have a civil engineering exam certificate reissued.)
Step 5.
Receive a certificate of completion
5-1. Certificate of passing is reissued
Once your certificate has been issued, you will receive a message informing you of this in the app's message list.
Open the message and download the certificate.
Please check the link below to see where the downloaded PDF file will be saved.
What should I do if I don't know where the files downloaded using the "JAC Members" app are saved?
If the downloaded PDF file does not open when you click on it, please check the link below.
When you can't open a downloaded PDF
Frequently Asked Questions (FAQ)
- I want to install the "JAC Members" app. Where can I get it?
- I forgot the password I registered for "JAC Members."
- I got a new smartphone. Can I use it as is?
- How do I send a message to JAC using the "JAC Members" app?
- I don't have a passport. I changed my smartphone, so can I apply for a change of device?
- How do I delete my account?
- How can I receive a certificate for an exam I took outside of Japan?
- How can I get a certificate of passing the exam I took in Japan?
- A "Supported version change notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I don't know where the files I downloaded from "My Page" are saved?
- What should I do if I am unable to submit an application and a dialog box appears stating "You cannot submit a new application because you have already applied for the following."?
Index
Account registration and basic operations
The Specified Skills Evaluation Exam Related