I don't understand... I'm in trouble... If that happens, please contact us.

  • First, check out the Q&A!Concerns about living in Japan
    Work worries Q&A
  • Free consultation with JAC *Only within Japan0120220353Weekdays 9:00-17:30 Closed on weekends and holidays
    Feel free to send me a message
    • Facebook(ベトナム語)Vietnam
    • Facebook(インドネシア語)Indonesia
  • FITS (Foundation for International Transfer of Skills and Knowledge in Construction) is available to answer your enquiries in your native language via telephone, fax or email.FITS 母国語で相談ホットライン
2024/11/29

Check the message (JAC Members)



The smartphone app "JAC Members" allows you to check messages sent to you by JAC.
Depending on the message, you may be able to reply.

How to check messages

To check messages received in the "JAC Members" app, please follow the steps below.

Step 1.
Log in to "JAC Members"

1-1. Display the login screen

Tap the "JAC Members" icon.

If you have forgotten your password, please check the link below.


ログイン画面を表示


1-2. Log in to "JAC Members"

On the "JAC Members" login screen, enter your email address and password.
Tap [Login].
The "JAC Members" home screen will be displayed.



ログイン画面





ホーム画面




Step 2.
Displaying the "Message List"

2-1. Open the message list

Tap [Messages] in the bottom menu to open the "Message List".

※Important messagesベルマークwill be added.
*Messages you have not read will be displayed in bold.



メッセージをタップ





メッセージ一覧画面




Step 3.
Displaying "Message details"

3-1. Tap the message you want to check

Tap the message you want to read. The text will be displayed.
If you want to return to the message list, tap the [X] in the upper left corner to close it.


確認するメッセージを選択する



メッセージ詳細


For messages from "JAC Members," the [Reply] button will only be displayed for messages that can be responded to.
When you tap [Reply], the "Message Reply" screen will be displayed.
On the "Message Reply" screen, there are two options: you can enter text or you can select from the options provided.

Once the message has been sent correctly, [Reply] will no longer be displayed in the body of the same message.

メッセージ詳細 送信ボタンをタップ
メッセージ詳細 正しくメッセージが送信されたとき

Message format: When entering text

Message format: When entering text


Message Format: When to Choose

Message Format: When to Choose


Click the link to a file attached to a message and it will be saved to your device.
The save destination will be the internal storage (*).
*This refers to the storage location of data on the smartphone itself.
Please note that for iPhone, this is not iCloud Drive.

Once the message has been sent correctly, [Reply] will no longer be displayed in the body of the same message.

Please check the link below for the location where the downloaded file will be saved.

If the downloaded file does not open when you click on it, please check the link below.

ファイルが添付されている場合